About · Founder-led

Fulfillment Built by Operators, Not Corporate Layers

A Phoenix-based ecommerce fulfillment company led by people with warehouse-floor experience and financial operating discipline.

Snapshot

  • 2014

    Operating since

  • 1M+

    orders shipped in the last 12 months¹

  • Phoenix metro

    Chandler, Arizona

  • Founder-Level Access

¹ Orders invoiced, November 2025–October 2026

Leadership · The founders

Leadership

Doug Johnson

Doug Johnson, Co-Founder & CEO/COO

In logistics since 1996, including a Fortune 500 role with Blockbuster, several 3PL environments and brand-side operations.

Read more about Doug Johnson

Doug co-founded Premium3PL in 2014 and runs its warehouse operations, regularly on the floor with the team. In logistics since 1996, he has spent his career inside fulfillment and distribution centers. At Blockbuster he opened and managed the Salt Lake City by-mail distribution center, then directed four distribution centers, delivering $2.4 million in labor savings with 5S and lean methods. As CEO of Molding Box, a print and fulfillment company, he cut operating costs by more than half and led a software project that expanded order capacity more than twentyfold. At Premium3PL he brings the same discipline to every client's workflow, and clients work with him directly in their shared Slack channels.

Derek Thurston

Derek Thurston, Co-Founder & CFO

30 years of accounting and finance experience, including public accounting and CFO roles across several industries, and 12 years running Premium3PL.

Read more about Derek Thurston

Derek co-founded Premium3PL in 2014 and leads its finance, pricing and systems. Over the past year he has led the build of Premium3PL's AI-assisted data platform, which audits carrier charges, produces line-by-line client invoices and models shipping cost package by package. That platform is the financial infrastructure and set of cost levers behind Optimized Nationwide Injection™. It rests on a 30-year finance career: UnitedHealthcare, including an interim CFO role; the LA Kings and Anschutz Entertainment Group; Ernst & Young's Fortune 500 finance-transformation practice; and his own outsourced CFO firm, where he led a sell-side M&A process at a valuation of nearly $400 million. Since 2013 he has helped eCommerce brands generate more than $250 million in revenue.

Philosophy · How we think about the work

Operating philosophy

Delivered cost matters.

Pick-pack fees are only part of the equation.

Visibility matters.

You need useful operational information, not just invoices and support replies.

Execution matters.

Technology helps, but fulfillment still takes disciplined receiving, storage, picking, packing and shipping.

Complexity should be justified.

More warehouses, systems and layers aren't automatically better.

Location · Chandler, Arizona

Phoenix area

Premium3PL operates from Chandler, in the Phoenix metro area, a major Southwest logistics market with access to West Coast import flows, regional parcel movement and national shipping lanes.