Fulfillment · Phoenix metro, national reach

Ecommerce Fulfillment Built for Growing Brands

Fulfillment that protects your margin and your customer experience: accurate picks, smart packaging, the right carrier for every package, and operators you can reach.

Fit · Who it's for, and who it isn't

Who we serve best

Hands placing a small electronic device into a carton lined with protective packing

Strong fit

  • 2,000+ orders a month
  • small-parcel products
  • Shopify and other ecommerce platforms
  • brands that want visibility and a better delivered cost

Possible fit

  • growing brands below 2,000 orders a month
  • larger parcel-friendly products
  • high SKU counts where the economics support the work
  • kitting and bundling
  • seasonal peaks

Usually not a fit

  • hazmat or regulated products
  • temperature-controlled storage
  • very heavy or oversized freight
  • storage-only
  • highly specialized B2B

Industries

  • Apparel and accessories
  • Beauty and personal care
  • Supplements and wellness
  • Consumer electronics and accessories

Process · Receive to report

How it works

A hand holding a barcode scanner up to a storage shelf
  1. Receive

    Inventory is counted, organized and entered into fulfillment workflows.

  2. Store

    Stored for efficient picking, replenishment and visibility.

  3. Pick

    Scan-based workflows support accurate daily picking.

  4. Pack

    Packed to your requirements: packaging standards, inserts and bundles.

  5. Ship

    Carrier strategy chosen package by package.

  6. Report

    Each fee listed with its count and rate, and direct updates from the people running your account.

Accuracy · Complex catalogues

High-SKU and look-alike products

Hands picking an item from a wall of small parts bins
  • Catalogues with hundreds of near-identical variants are where generic warehouses break down.
  • For high-SKU brands we build dedicated pick walls around pack stations, use scan verification at pick and pack, and set up high-velocity stations for the best-selling combinations.
  • New products slot into the workflow without slowing it down.
  • Several of our clients run hundreds of active SKUs, and our most complex runs about a thousand.

Receiving · Close to the ports

From the port to our dock

  • About 400 miles from the ports of Los Angeles and Long Beach: a day's drive.
  • We receive from your freight carrier or forwarder at our dock doors and grade-level door: palletized freight (preferred), floor-loaded containers or loose cases.
  • Your stock is sellable sooner, without a cross-country leg in your landed cost.
  • Need the freight arranged too? We can coordinate ocean, truckload and LTL freight through licensed freight partners.

Capacity · Promotional and holiday spikes

Peak season without the backlog

  • Flexible labor on call for promotional and holiday spikes.
  • High-volume processing for single-item and repeat-combination orders.
  • We plan peaks with you before they arrive, not after the queue builds.

Presentation · Your standards

Packaging and presentation

Packed to your standards, with inserts, bundles, custom packaging and gift notes where workflows are defined.

A packing station with a monitor, label printer, tape dispenser, barcode scanner and a shipping carton

Carriers · Chosen package by package

Shipping

Every package rated across national carriers and our regional and local delivery network, then shipped on the best fit for cost and transit.

For distant regions, ONI starts packages closer to the customer.

Remote destinations · Turn them back on

Alaska, Hawaii, Puerto Rico and APO: customers, not exceptions.

Many brands exclude non-contiguous addresses at checkout or price them out, because standard carrier options are expensive and slow. Premium3PL ships them through a specialist consolidation network, optimized for price and transit time and typically delivered in 2–5 days. Turn those customers back on.

Covered and optimized for price and transit time

Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, and military APO/FPO/DPO addresses.

Services · Beyond pick and pack

Supporting services

Kitting & Bundling: promotional bundles, multipacks, kits, inserts and light assembly where workflows are clearly defined.

Returns Processing: receiving, inspection, restocking, disposition rules and reporting.

Inventory Storage: storage that supports active ecommerce fulfillment, not standalone warehousing.

Amazon FBA Prep: available where operational fit makes sense.

Subscription Box Fulfillment: offered as a service.

Switching · How it works

Switching 3PLs without the chaos.

  1. Fulfillment Analysis and proposal.
  2. Integration and SKU setup in our platform.
  3. Inbound plan and receiving.
  4. Test orders.
  5. Go live. Doug and Derek lead every launch personally, and stay on your Slack channel well past the first weeks.

Most brands go live in weeks, not months.

Growing brands · On the way to 2,000 orders a month

Growing brands

The Premium3PL Incubator Program™ is a selective path for emerging brands with credible growth potential that need fulfillment infrastructure, logistics guidance and operational support before they reach larger order volume. Terms by quote.

Questions · Straight answers

FAQ

Do you have minimums?

Our best fit is 2,000+ orders a month; growing brands below that can ask about the Incubator Program, with terms by quote.

How is pricing set?

By quote, from your order profile. Your invoice lists each fee as a count times a rate, with shipment-level detail on request.

Which platforms do you connect to?

Shopify, Amazon, Walmart, TikTok Shop, BigCommerce, WooCommerce, Etsy, eBay and Magento, through our warehouse platform. Confirmed for your setup during the analysis.

Can you ship to Alaska, Hawaii and APO addresses?

Yes, optimized for price and transit time through a specialist consolidation network, typically delivered in 2–5 days.

How do returns work?

Receiving, inspection, restocking, disposition rules and reporting.