Direct line to the operators
A shared Slack channel and phone line with the people who run your account.
Technology · Visibility
Visibility Into the Operation Behind Every Order
Real people on a shared channel, a client portal with live inventory and orders, and a data platform that checks every charge.
Your own client portal
Dashboard, inventory and order detail, any time.
The right carrier for every package
Each package is rated across national carriers and our regional and local delivery network, so we can use the best fit for cost and transit.
Proof, measured: Moving one client's lightest parcels to a lower-cost service saved over $100,000 in under five months, 48% less than the ground services they replaced. Measured, June–October 2026
Carrier charges checked
Every carrier bill is checked against the labels it charges for. Later carrier adjustments, such as weight corrections, are matched to the original shipment and billed as their own line.
Clear invoices
Each fee listed with its count and rate; shipment and storage-location detail on request.
Tracking on every shipment
Carrier tracking for each package.
Scan-verified workflows
Picking, packing and shipping.
Integrations · Your store, connected
Integrations
- Shopify
- Shopify Plus
- Amazon
- Walmart
- TikTok Shop
- BigCommerce
- WooCommerce
- Etsy
- eBay
- Magento
Connected through our warehouse platform, ShipHero. Your setup is confirmed during the Fulfillment Analysis.
Data · Behind the portal
Our data platform
Behind the portal, Premium3PL runs its own data platform that ties every order, label and charge together. It's how we audit carrier bills, itemize invoices and model ONI for your orders.
Discipline · People and process
Process discipline
Technology doesn't create accuracy by itself. It supports accuracy when paired with trained operators, structured workflows, clear procedures and accountability.
